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Shipping and Payment

The prices indicated in the Trimedal online shop at the time of the order will take precedence over prices in printed advertising materials. The prices indicated in the online shop or in advertising materials are specified in Swiss francs (CHF) and include statutory value added tax.

Any one of the following payment modes can be used for merchandise purchased in the online shop: Postcard, PostFinance e-finance, Visa, Mastercard, American Express or invoice at the time of delivery.

If the payment is made by Postcard, PostFinance e-finance, Visa, Mastercard or American Express, the amount payable is charged upon receipt of the order.

For orders using invoice or those paid via post, fax or email, the invoice is enclosed in the delivery along with a deposit slip. The amount invoiced must be paid within 30 days.

Delivery is free for orders of CHF 450 or more; a flat-rate shipping fee of CHF 12.95 is charged for orders of less than CHF 450.

Regular merchandise (not special sizes) is typically shipped within 3–5 working days from receipt of the order. Special sizes have to be specially manufactured as per the customer's order, which means that they are not shipped until approximately eight weeks later for ACb® Comfort and ACb® Cotton Performance.

The delivery of our products can only be made within Switzerland and Liechtenstein.

Please find more information in our GTC.